Last updated: October 8, 2026.

1. Acceptance of the terms

By accessing or using assocializa.com or any platform operated by Softaliza, you declare that you have read, understood and agreed to these Terms of Use and to our Privacy policy. If you do not agree, please do not use the services.

2. About Softaliza

Softaliza Tecnologias Ltda ("Softaliza", "we"), a company incorporated in Brazil, is responsible for developing and operating the Softaliza platforms, including Assocializa, association management software.

3. Use of the website

assocializa.com is an informational and commercial website. You may browse it, watch the product demo, ask questions to our AI assistant, contact our team and consult information about Assocializa.

You may not:

Reproduce or redistribute the content of the site without written authorization
Attempt to access restricted areas or obtain protected data by unauthorized means
Use the site for any unlawful purpose
Insert, transmit or store malicious content (viruses, malware, automated scripts for large-scale scraping)

4. AI assistant

Our AI assistant answers questions automatically, based on our official information. It can make mistakes, and its answers are not a commercial proposal or a contract. Our team confirms details such as prices, features and payment methods by email.

5. The Assocializa platform

The use of Assocializa and of the other Softaliza platforms (such as the event platform, the event app, check-in and certificates) is governed by a specific contract signed with each client. Commercial terms, scope of service, service levels and responsibilities are defined in that contract, which prevails over this document in case of conflict.

As a rule, our Assocializa contracts:

Have no setup fee
Have no lock-in period: you can cancel with 30 days' notice
Let you export your data in an open format when you leave
Let you upgrade or downgrade your plan at any time
Include human support in English, Spanish and Portuguese

The payment methods available to your association and its members depend on your country and are confirmed by our team.

6. Intellectual property

All content on the site (texts, images, illustrations and visual identity) and the source code of the platforms belong to Softaliza Tecnologias Ltda or to third-party licensors. The names and logos of our clients belong to their respective owners. Access to the site does not transfer any intellectual property rights. Reproduction, distribution or modification requires prior written authorization.

7. Limitation of liability

Softaliza makes its best efforts to keep the site available and up to date, but does not guarantee uninterrupted availability or the absence of typographical errors. We are not responsible for damages arising from:

Temporary unavailability of the site for maintenance
Failures of the public internet connection
Third-party content referenced by external links
Misuse of the information provided (general information does not replace individual legal, accounting or technical advice)

8. Privacy and data protection

The processing of personal data follows our Privacy policy and Brazil's General Data Protection Law (LGPD, Law No. 13,709/2018).

9. Communications

By voluntarily providing your email or phone number in our forms, in the demo or through our assistant, you authorize Softaliza to contact you about your request. You may withdraw this consent at any time by writing to hello@assocializa.com.

10. Changes to these terms

These Terms may be updated when there is a relevant change in our services, in the law or in our practices. We recommend that you review them periodically. The date of the last update is shown at the top of this page.

11. Governing law and jurisdiction

These Terms are governed by the laws of Brazil. Any disputes will be settled in the courts of the district of Santa Maria, state of Rio Grande do Sul, Brazil, to the exclusion of any other, however privileged, except where mandatory law provides otherwise.

12. Contact

Questions about these Terms: use the form on our home page or write to hello@assocializa.com. We answer in English, Spanish and Portuguese. The Portuguese version of these terms is available at softaliza.com.br/termos-de-uso.

This document is a translation and adaptation of our Brazilian policy and is pending legal review. In case of conflict, the Portuguese version prevails.

Terms of use